Error 512 - OL-BADRATE-PER-IP

Procédure

What does this error mean?

The number of requests considered bad by your IP exceeds the limit of 6 per minute with a reserve of 20 on a site.

How is this error generated?

Requests considered as bad are counted by our firewalls. If the number of bad requests is too high, this will result in a temporary block. Details can be found in our documentation on security filters.

If you use a VPN prestatutor (like Nord VPN for example), it is possible that another user is making these requests with the same IP as yours.

What can you do to resolve this?

Wait a few moments and try connecting again.

If you are using a VPN provider to connect to your site, we advise you to change server and try again.

If this error persists, please contact our technical support team. More details in the "How to get help" section at the bottom of the article.

How can I get help?

• Contact our technical support by opening an incident ticket from your lwspanel customer area: How can I contact technical support by email?