Create a predefined message

Procédure

What is a predefined message?

A predefined message is an SMS template that you can create and use each time you send an SMS. You can create several predefined messages to suit your needs.

How do I create a predefined message?

1.log in to your SMS Interface and click on the"Predefined messages" tab in the left-hand menu of your dashboard.

2. Click on the"Create a template" button.

3. Fill in the form with the following information:

• Template name: this is the name you will define for your predefined message.
• Sender: this is the sender you created earlier
• Insert a merge field: you can define merge fields. This allows you to personalise the messages you are going to send
• Message: Enter your message

Then click on"Save".

How do I create a personalised message based on contact information in a directory?

The merge fields allow you toadd personal information to your message, such as surname, first name and user name, to make it more personal.

How do I edit or delete a personalised message?

1. Once you have logged into your SMS management interface, click on the"Predefined messages" tab.

2. If you want to edit your message, click on the"Manage" button.

3. Modify the desired information and click on the "Save" button to validate your request.

4. You can delete the predefined message by clicking on the "Delete" button.

5. A window will open asking you to confirm the deletion of the message. Click "OK" to confirm your request.

Video tutorial on managing predefined messages

Conclusion

You can now create a predefined message that can be used for all SMS messages sent with an LWS SMS Pack.

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