Domain name life cycle, renewal, deletion

Procédure

Diagram: Life cycle of a domain name

Life cycle of each domain and deletion deadlines

Discover below the stages in the life of each domain name, from registration to release.

To see all the details, place your mouse over the progress bar.

Deletion times vary depending on the domain name extension. Here are some examples of the most common domains:

• .fr :

  • Expiry D to D+30: Domain deactivated but restorable

  • Expiration D+31 or more: Domain can be registered.

• .com .net :

  • Expiration D to D+1: Status ACTIVE: Domain active and restorable

  • Expiration D+1 to D+30 : Status HOLD: Domain deactivated but renewable

  • Expiration D+30 to D+60 : Status REDEMPTION PERIOD: Domain destroyed but restorable

  • Expiration D+60 to D+65: Status PENDING DELETE: Deletion in progress, no action possible.

  • Expiration D+65 or more: Domain can be registered.

• .be, .eu :

  • Expiration D: Status ACTIVE: Domain active and renewable.

  • Expiration D+1 to D+40: Status QUARANTINE: Domain deactivated but restorable.

  • Expiration D+41 or more: Registrable domain.

• .org .info .biz :

  • Expiration D to D+1: Status ACTIVE: Domain active and renewable

  • Expiration D+1 to D+30 : Status HOLD: Domain deactivated but renewable

  • Expiration D+30 to D+60 : Status REDEMPTION PERIOD: Domain destroyed but restorable

  • Expiration D+60 to D+65: Status PENDING DELETE: Deletion in progress, no action possible.

  • Expiration D+65 or more: Domain can be registered.

• .ch :

  • Expiration D to D+14: Domain deactivated but restorable.

  • Expiration D+15 or more: Domain can be registered.

• .lu :

  • Expiration D to D+30: Domain deactivated but restorable.

  • Expiration D+31 or more: Domain can be registered.
    

How do I recover an expired domain?

If you have passed your account's expiration date, log in to your LWS Panel customer account to see if you can still renew.

• If your domain still appears in your customer area, you can still renew it.

You have 2 options:

- Either you renew your account as it currently stands (with the same hosting package if it had one, with the same options if you had some and with the restoration costs if your domain requires it)

- Or you wait for the domain to become free again (see table above) so that you can buy it from any provider, with the risk of losing your domain, because anyone will be able to buy it when it becomes free again.

No other solution will be possible.

It will not be possible to transfer the domain, as it has expired.

• If your domain name no longer appears in your customer area, this means that it has been deleted and you will not be able to renew it.

If you had a domain name with hosting with us and did not renew it, all the data will be deleted.

To request a new domain name from our services, you will need to place a new order (if your domain name is available), as if you had never purchased from us.

You will then need to request data restoration by opening an on-call service from your LWS Panel customer account.

This costs €69 excluding VAT and is not guaranteed. If we no longer have your data, you will be reimbursed.

If we still have data, then we will restore the backup we have as is.

Don't forget to update your email address to ensure you receive our renewal reminders.

Video tutorial: how to renew a domain name

Video tutorial: how to renew a domain name without access?

When should I renew?

To avoid having your account suspended or having to pay to restore your domain name, it's important not to wait until the expiry date to renew.

If you renew before the expiry date, you do not lose the days/months that separate you from the expiry date: the renewal starting point remains the expiry date, not the renewal date.

Example: My domain expires on 25/08/2022 and I renew it for one year on 08/03/2022 = it will therefore expire on 25/08/2023.

What is the expiry date of my account?

The correct expiry date for your domain name and/or web hosting is the one indicated in your customer area.

For reasons imposed by the various domain name registries (ICANN, Afnic, DNS.BE, etc.) or by the technical margin that we apply to avoid any loss of domains (see GTC), the expiry date of your domain name and/or web hosting does not necessarily correspond to the anniversary date of your domain name and/or web hosting.

Example: if I buy a .COM domain name on 20/05/2022 for 12 months, its expiry date will be 19/05/2023.

Renewal reminders - Non-tacit renewal

If you have not activated the tacit renewal of your domain name and/or shared web hosting, you will receive several reminders by e-mail and SMS, inviting you to renew your package from 30 days before expiry.

Renewal reminders - Tacit renewal

If you have activated automatic renewal for your domain name and/or shared web hosting and/or VPS, SVC, BCK, then you will receive several notices by E-mail & SMS to warn you of the scheduled renewal as well as in the event that we are unable to carry out the direct debit.

Direct debits are made 5 days before the due date on your account.

If this is unsuccessful, we will attempt to debit each day until 2 days before the due date.

It is therefore essential to check your direct debit details and update them if necessary (registered bank card expired).

If 2 days before the due date, the direct debit has not been made, you will have to renew manually from your LWS Panel customer area.

How do I renew several domain names and/or web hosting on the same invoice?

1. Log in to your LWS Panel customer area, click on Domain & Hosting
2. Check the domain name(s) and/or web hosting(s) you wish to renew and then click on the "Go" button at the bottom of the list.

3. Your quote will appear on the screen. Indicate the desired commitment period before updating your quote, then choose the payment method you prefer (credit card, PayPal, debit from your prepaid credit).