Email error codes related to disk space used: MAIL-XXX

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Introduction

Welcome to our documentation dedicated to resolving errors caused by exceeding a certain percentage of your inbox being full and to managing email delivery on LWS. Here, you will learn all about these errors and how to manage them effectively to avoid unwanted blocking of your emails. Our aim is to provide you with clear and concise information to help you get the most out of your email service.

I. Understanding MAIL-XXX errors

MAIL-XXX errors occur when our system detects that your mailbox has reached a certain volume of mail or disk space.

II. Quotas for MAIL-XXX errors

No blocking is applied when this error occurs. This error is there to warn the user that a block may occur if he does not take any action to remedy the filling of his mailbox, which will soon reach its maximum limit.

III. Preventing MAIL-XXX type errors

Solving the problem linked to a MAIL-301 or MAIL-302 alert

This error indicates that disk space usage is reaching its limit. There are several options for managing the disk space of your email address:

• Delete non-essential mail (advertising, spam, recycle bin, old mail) by prioritising mail with large attachments.
• Increase the quota on your email address if you are not at maximum capacity and there is still free space on your overall space
• Change to a professional email address or modify the type of professional email address so that you have an email address that can hold up to 50 GB of data.

Solve the problem linked to a MAIL-303 or MAIL-304 alert

This error indicates that the number of emails in your mailbox has reached its limit. There are several options for managing the number of emails in your mailbox:

• Delete non-essential mail (advertising, spam, recycle bin, old mail)
• Switchto a professional email address to have an email address that can hold up to 150,000 emails.

Conclusion

We hope that this documentation has been useful in helping you to understand and resolve MAIL-XXX type errors and to improve the management of your LWS mailings. By following the steps explained here, you will be able to prevent unwanted blocking and optimise your email communication with your recipients. Don't forget to take security measures into account, in particular by changing your password regularly. If you encounter any difficulties or require further assistance, please do not hesitate to contact our technical support team, who are always ready to help you use our hosting services.