Limits and quotas for cPanel shared web hosting packages

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What is cPanel shared web hosting?

cPanel shared web hosting is a package that provides :

• one or more domain names (depending on the package chosen)
• disk space (depending on the package chosen)
• e-mail addresses (from 15 to unlimited, depending on the package chosen)
• MySQL/MariaDB databases (from 2 to unlimited depending on the package chosen)
• cPanel control panel
• website creation software included
• Let's Encrypt SSL certificate included for each domain name and sub-domain
• a console terminal accessible from cPanel
• SSH access (from pack L)
• remote access to MySQL/MariaDB databases
• numerous advanced functions (cron tasks, firewall, caching system, etc)
• a wide range of programming languages supported (PHP, Perl, Ruby on Rails, Node.JS, etc)
• the ability to host several websites
• and much more.

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Quotas & Limits cPanel web hosting

• E-mail limits

*Beyond the limit of e-mails sent per hour, e-mails sent will be returned as undeliverable. In this case, you will have to wait an hour before you can send e-mails again.

**After 20 POP & IMAP connections via the same IP address, connection attempts will give an "incorrect login" error.

To avoid any problems, it is advisable to disable POP & IMAP logging or to configure it so that automatic logging takes place every 10 minutes.

• Inode limits

The number of inodes corresponds to the number of files and folders you can host on your disk space.

On a cPanel XL hosting package, you can store up to 3,000,000 files.

Once the file limit has been reached, it will no longer be possible to publish files online, create an e-mail address, insert data in your database, etc. You will then have to clean up the files in your database.

You will then need to clean up the files in your hosting space or contact our support team for personalised advice.

• Resource limits

The MySQL service is not subject to these limits.

*Your account can use 100% of CPU resources for a maximum of 490 seconds. The CPU quota is divided into 5 CPUs for MySQL and the rest for the web service. For example, for a cPanel XL, you have 5 CPUs for MySQL and 4 CPUs for the web service (PHP, Node.js, Python, etc.).

** No limit on the number of read/write operations per second (IOPS). If excessive disk usage is detected, limits may be applied to the cPanel account in terms of volume (in MB per second) and/or activity (in operations per second).

• Process limits and simultaneous connections

* Processes are the execution of a command in the server that performs a specific task. For multithreaded processes, each thread is counted as a process.

Some tools such as Node.JS and Python require one or more processes ( daemons) running constantly in the background, even without a visitor.

** Different MySQL connection limits may apply if abuse is detected.

• Bandwidth limits

Bandwidth is unlimited on all cPanel web hosting packages.

To find out more about unlimited shared web hosting, see our terms and conditions.