Domain name transfer guide

Procédure

What is a domain name transfer?

A domain transfer is the action of changing Registrar.

You simply leave the provider with whom you originally purchased your domain name to go and manage your domain name with another provider.

What are the prerequisites for any domain transfer?

To be able to transfer a generic domain name (.com, .net, .org, .info, .biz and similar) to LWS, make sure that it meets the following requirements:

• You must be the holder of the domain to be transferred with the current Registrar, allowing you to manage your domain (DNS modification, contact modification, etc.).
  
• Your domain was created or transferred more than 60 days ago or has not expired.
  Certain domains must have been created at least 60 days before you can transfer them to another provider.
  This is a guideline issued by the ICANN registry and must be followed by all providers.
  
  This 60-day period applies to the following extensions:
  - Generic Top Level Domains: .com / .net / .org / .biz / .info / .name / etc.
  - New top-level domains: .photo / .web / .online / etc.
  
  This 60-day period does not apply to the following domains:
  .fr, .be, .eu ...
  
• Your domain is unlocked
  Top-level domains (.net, .com, .org ...) are protected against transfer (status: Transfer Lock)
  Before transferring your domain, you will need to make an unlock request to the current Registrar.
  
• Obtain the transfer code for your domain from the current Registrar

In the event of a dispute, non-payment or an expired domain, please contact your Registrar directly.

Tip: To find out your current Registrar, perform a Whois lookup on your domain name.

Note: There are different names for the transfer code: AuthCode, AuthInfo, EPP Code, Transfer Code...

Steps to transfer my domain name :

Step 1: Unlocking the domain name and retrieving the transfer code

To be able to transfer your domain to LWS, you must first unlock your domain name so that it is in OK/ACTIVE status (visible in the Whois) and obtain the AUTH/INFO code in the case of a .com / .net and similar.

Step 2: Order the domain transfer on the LWS site

We will only cover the important steps you need to take when ordering the transfer of a generic domain name.

1 Searching for your domain

To search for your domain and order it, go to the domain search page

2. Enter your domain name and click on the"Search" button. Then tick the domain and click on "Order".

3. Choose the option you wish to associate with your domain name, then click on the"Confirm my order" button.

4. Tick the box to validate your transfer request and then click on the"Continue with my order" button.

5. Choose the hosting you wish to link to your domain name and click on "Continue with my order".

7. Finally, click on"Confirm my order".

8. If you are a new customer, fill in the form on the page and click on "Continue with my order". If you are already a customer of our servers, tick the appropriate box to log in to your customer area.

9 Indicate whether you are making the purchase for one of your customers or not. Tick the box"I have read and accept terms and conditions of sale and click on "Continue with my order".

You must certify that you are the owner of the domain name.

It is possible to initiate the transfer of the domain without owning it; however, if the legitimate owner of the domain refuses the request, the domain name will not be repatriated.

Tick the box to confirm that you are the owner of the account and click on "Continue with my order".

We will not ask you for the Transfer Code when you place your order. You will only be asked for it in your LWS Panel customer area, which you will receive as soon as you have finalized your order.

Step 3: Launching the transfer from the LWS Panel customer area

1. Log in to your LWS Panel customer area, click on the "Manage" button of the domain to be transferred

3. Click on the "Click here for more information" link at the top of the page

4. enter the code you received from your previous provider (see prerequisites in this guide), then confirm.

6. Scroll down on the same window and click on the "Validate request" button.

Step 4: Confirmation of incoming transfer emails to LWS and finalisation of the transfer

There is no longer any confirmation sent by email in order to validate the transfer, and this has been the case since the RGPD law (General Data Protection Regulation applicable to all European countries since 25 May 2018). This process is now completely automatic. The only exception is for .lu domains, which still require validation by email.

Useful information

• Transfer period for a generic domain name

Transferring a generic domain name (.com, .net, .org, .info, .biz) can take between 1 and 10 days.

The transfer of a .fr domain takes 8 days.

• Transfer and change of owner

Some TLDs allow you to combine the transfer and change of ownership of a domain name.

Simply select "Transfer" from the drop-down menu in your LWS Panel customer area and follow the instructions (see Step 3 of this guide).

• Lifespan of a domain name

Here is a summary diagram of the stages in the life of a domain name, the duration after expiry changing according to the :