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You may have domains with another provider but want to link them to your LWS web hosting. There are two ways of linking your domain to your hosting package:
The simplest solution is totransfer your entire domain name. To do this, you first need to order the domain name by going to the domain names page or via your customer area, by going to the"Options and Bonuses" tab.
However, it should be noted that there is a charge for transferring a domain name, as it will be renewed for one year. What's more, we strongly advise you tostart the domain transfer procedure 20 to 30 days before the expiry date. A transfer is carried out completely automatically and can take up to 10 days. Some extensions, such as .fr, can take longer, and the provider you are leaving can extend the transfer time by 21 days. That's why it's best to get in early.
Once the order has been placed, you will receive an email with the subject line"transfer pending". This email will explain the procedure for transferring your domain name.
To be able to transfer your domain name, you need to perform two actions at the provider you wish to leave:
You can follow the procedures below to recover the transfer codes:
Once the transfer code has been retrieved and the protection deactivated, go to your LWS customer area to send us the transfer code.
The transfer of your domain name will begin a few minutes after you have sent us the code. Transferring a domain name generally takes between 5 and 7 days, and can take up to 10 days maximum in some cases. During the transfer, you will be asked to validate an email from the registry in charge of the extension you are transferring, except for domains managed by AFNIC such as .fr.
Once the domain has been transferred, you can initialise the DNS servers to point your domain to your web hosting.
The second method is to leave the domain with your current provider and change their DNS servers so that they point to your web hosting.
You can find out which DNS servers are attached to your package by going to your customer area, clicking on"Domains and Hosting" and then on"Admin". Then click on"Domain management". A box at the top of the page will show you the DNS servers.
You can change the DNS at your service provider by following the procedures below:
Once the DNS servers have been changed, you need to wait up to 24 hours for them to propagate and for your domain to be linked to your web hosting package.
You can also take full advantage of your web hosting without waiting for it to be transferred. To do this, you need to take the following two steps:
You can now point your domain to your LWS web hosting package and transfer your domain name. Please note that transferring a domain name can take from 5 to 7 days. It is therefore advisable to start the procedure at least 1 month before your domain name expires.
Don't hesitate to share your comments and questions.
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