Use a mailbox created on ISPCONFIG or HestiaCP on a messaging program

Procédure

In this documentation, we are going to configure your mailbox created from ISPConfig or HestiaCP on your mail client.

What is an email client?

An email client is software on your PC that allows you to view and send emails without using an online email client (webmail). Here are some well-known email clients: Outlook, Thunderbird, Courrier (Windows 10).

What are the login details?

Whatever email client you use, you'll find the login details useful. Here they are:

  • IMAP server (incoming mail): vpsXXXXX.lws-hosting.com
  • Port: 993
  • User name: (the mailbox created on ISPConfig). Example: test@exemple.com
  • Password : (password of the mailbox created on ISPConfig or HestiaCP). Example : : **********
  • SMTP server (outgoing mail): vpsXXXXX.lws-hosting.com
  • Port : 465
  • SMTP requires authentication: yes

In the rest of this documentation, it will be assumed that the test@exemple.com mailbox has already been created on your ISPConfig or HestiaCP panel. If this is not the case, visit the following documentation: How do I create an email address on a dedicated VPS server?

How do I configure my Outlook mailbox?

1. In Outlook, click on " File ".

Use a mailbox created on ISPCONFIG or HestiaCP on a messaging program

2. Click on " Add an account ".

Use a mailbox created on ISPCONFIG or HestiaCP on a messaging program

3. A new window appears. In the empty field, enter the email address to be configured, in our example " test@exemple.com". Then click on " Advanced options " and tick the box corresponding to " Configure my account manually ". Finally, click on " Connection ".

Use a mailbox created on ISPCONFIG or HestiaCP on a messaging program

4. A new page will be displayed to choose the protocol to use. Choose " IMAP ".

Use a mailbox created on ISPCONFIG or HestiaCP on a messaging program

5. Now specify the password for the mailbox and click on " Connect ".

Use a mailbox created on ISPCONFIG or HestiaCP on a messaging program

6. Outlook will attempt to connect. In most cases, this attempt will fail, as the VPS server does not have an autoconfig/autodiscovery mechanism. This won't be a problem, we'll configure the account manually by clicking on " Change account settings ".

Use a mailbox created on ISPCONFIG or HestiaCP on a messaging program

7. Fill in the connection information:

  • Incoming mail server: vpsXXXXX.lws-hosting.com
  • Incoming mail port: 993
  • Incoming mail encryption method : SSL/TLS
  • Outgoing mail server: vpsXXXXX.lws-hosting.com
  • Outgoing mail port: 465
  • Outgoing mail encryption method : SSL/TLS

Then click on " Next ".

Use a mailbox created on ISPCONFIG or HestiaCP on a messaging program

8. Outlook will ask you for your password again. Fill in the field provided and click on " Connect ".

Use a mailbox created on ISPCONFIG or HestiaCP on a messaging program

9. Outlook will display a warning about the SSL certificate for the email service, which is a self-signed SSL certificate. You can make a security exception for this, which will in no way affect the security of your VPS and/or your computer. Click " Yes ".

Use a mailbox created on ISPCONFIG or HestiaCP on a messaging program

10. Finally, the configuration is complete. Click " Done "to close the Outlook configuration dialog box.

Use a mailbox created on ISPCONFIG or HestiaCP on a messaging program

How do I configure my email inbox for Mail (Windows 10)?

1. In Mail, click on the " Settings " icon (in the shape of a gearwheel, at the bottom of the left-hand column of the application) so that the " Settings " column appears on the right-hand side of the application. Then click on " Manage accounts ".

Use a mailbox created on ISPCONFIG or HestiaCP on a messaging program

2. Then click on " Add an account ".

Use a mailbox created on ISPCONFIG or HestiaCP on a messaging program

3. In the list, select " Advanced configuration ".

Use a mailbox created on ISPCONFIG or HestiaCP on a messaging program

4. Click on " Internet Mail ".

Use a mailbox created on ISPCONFIG or HestiaCP on a messaging program

5. You will now need to fill in the form as shown in the screenshot below:

Use a mailbox created on ISPCONFIG or HestiaCP on a messaging program

6. Finally, click on " Connect ".

How do I configure my Mozilla Thunderbird email inbox?

In Mozilla Thunderbird, click on the Use a mailbox created on ISPCONFIG or HestiaCP on a messaging program menu and then on " New ".

Use a mailbox created on ISPCONFIG or HestiaCP on a messaging program

Then click on " Existing mail account ...".

Use a mailbox created on ISPCONFIG or HestiaCP on a messaging program

A new form window will open. Let's fill it in:

  • Your full name: the name your recipient will see for your email account. Example: John Doe.
  • Email address : your email address created from ISPConfig. Example: test@exemple.com
  • Password: the password for your email account as defined in ISPConfig or HestiaCP.
  • Remember your password: to be ticked.

To confirm, click " Continue ".

Use a mailbox created on ISPCONFIG or HestiaCP on a messaging program

Thunderbird will try to configure it automatically. However, to ensure that the correct configurations are used, we will still choose a manual configuration by clicking on the " Manual configuration " button:

Use a mailbox created on ISPCONFIG or HestiaCP on a messaging program

Now let's specify the connection information:

  • Incoming server: IMAP
  • Incoming server hostname: vpsXXXXX.lws-hosting.com
  • Incoming server port: 993
  • Incoming server SSL : SSL/TLS
  • Incoming server authentication : Normal password
  • Outgoing server hostname: vpsXXXXX.lws-hosting.com
  • Outgoing server port : 465
  • Outgoing server SSL : SSL/TLS
  • Outgoing server authentication : Normal password
  • Incoming server identifier: test@exemple.com
  • Outgoing server identifier: test@exemple.com

Finally, click on " Done ":

Use a mailbox created on ISPCONFIG or HestiaCP on a messaging program

In some cases, you may need to manually approve the SSL certificate for your VPS server, as the SSL certificate installed by default on the email service is a self-signed SSL certificate. This will not affect the security of your VPS or your PC.

To do this, click on " Confirm security exception ":

Use a mailbox created on ISPCONFIG or HestiaCP on a messaging program

How do I configure my email inbox on Gmail (Android)?

Here's how to configure your Android Gmail application to use the mailbox on your VPS.

In your Gmail application, click on your profile menu:

Use a mailbox created on ISPCONFIG or HestiaCP on a messaging program

Then click on " Add another account ":

Use a mailbox created on ISPCONFIG or HestiaCP on a messaging program

A list of email services will appear. Select " Other ":

Use a mailbox created on ISPCONFIG or HestiaCP on a messaging program

Enter your mailbox created on ISPConfig or HestiaCP and select manual configuration:

Use a mailbox created on ISPCONFIG or HestiaCP on a messaging program

Select " Personal (IMAP) " as the mailbox type and press Next :

Use a mailbox created on ISPCONFIG or HestiaCP on a messaging program

Enter the password and press Next:

Use a mailbox created on ISPCONFIG or HestiaCP on a messaging program

Enter the hostname of the incoming server (vpsXXXXX.lws-hosting.com) and press Next :

Use a mailbox created on ISPCONFIG or HestiaCP on a messaging program

The Gmail application will attempt to connect to the server in question. In some cases, the server's SSL certificate is not approved by Gmail. Click on ' More information ':

Use a mailbox created on ISPCONFIG or HestiaCP on a messaging program

Certificate information will appear:

Use a mailbox created on ISPCONFIG or HestiaCP on a messaging program

At the end of the page, there's a " Continue anyway " button.Press it. This will not affect the security of your VPS or your PC:

Use a mailbox created on ISPCONFIG or HestiaCP on a messaging program

Next, enter the SMTP server details:

Use a mailbox created on ISPCONFIG or HestiaCP on a messaging program

The same scenario will apply to SSL certificates. Just accept the self-signed SSL certificate, exactly like the one for the IMAP service.

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