How do I create an email autoresponder on Roundcube?

Procédure

What is an auto-responder?

The auto-responder function in Roundcube webmail allows you to send an automatic response to all or some of the emails you receive (acknowledgements of receipt, out-of-office messages, etc.).

The procedure differs slightly depending on the graphic theme used in Roundcube. This documentation explains the two procedures depending on the theme you are using.

Procedure with the Larry? theme

This guide is valid for email addresses created on shared hosting. If you have created your mails on a VPS server, follow the last chapter of this guide.

1. Connect to the webmail of the email account for which you want to activate the autoresponder functionality

2. Go to the "Settings" section

3. Go to"Filters", create a set of filters or choose the default one, then enter the name of your filter.

4. In this example, we choose to send an automatic reply to all messages received

Tick the"All messages" box, then select the"Reply with message" action.

5. Enter the text of the message, the subject, the frequency of sending (if you want the reply to be sent with each email received, or 1,2,3... times), then click on the "Save" button to activate it.

When you create the filter, in order for it to be taken into account, you must move it above the"Spam-default" filter so that it is not blocked. To move the filter, simplydrag and drop it to the desired location.

If you subsequently need to deactivate this autoresponder, go to this same section.

How do I use the Elastic theme?

Connect to the Webmail of the email address for which you want to set up the autoresponder.

Click on the"Settings" button on the left-hand side of your screen.

Click on"Filters" in the"Settings" section. Select the set of filters on which to add the auto-responder and click on the "Create" button.

Fill in the fields as follows:

• Filter name: Choose a name for the filter
• In the"Actions" section, choose"reply with email".
• Email body: insert your text
• Email subject: enter the subject of your message, such as "Acknowledgement of receipt of your request".

Click on the"Save" button to save your request.

How do I create an auto-responder for emails created on a VPS server?

1. Connect to the ISP Config panel on your VPS.

2. Go to the"E-Mail" section

3. In the vertical menu on the left, click on Mailboxes.

4. Select your mailbox

5. Go to the "Autoresponder" tab and Configure your answering machine

• Enter a subject for the email that will be sent automatically.
• Personalise your message, which will be sent automatically as soon as you receive an email.
• Activate or deactivate your answering machine
• You can set a period for your answering machine. In the example, my answering machine will be active from 16-10-2017 at 13:30 to 22-10-2017 at 00:00.
  

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Conclusion

You are now able to create an autoresponder on Roundcube Webmail with your LWS shared hosting. The autoresponder allows you to send an automatic reply when you are not available.

Don't hesitate to share your comments and questions!