How do I change my password for the customer area?

Procédure

Why change the password to your customer area?

You may be obliged to change the password for your customer area because you feel that the one provided by LWS is too hard to remember. This may indeed be the case, as LWS provides strong passwords to all customers. The password provided is therefore difficult to remember.

How do I choose a good password?

A good password is :

• Private: it is used and known only by one person
• Easy to remember: if your password is easy to remember, you won't have to write it down anywhere.
• Between 8 and 12 characters long: the longer your password, the less likely it is that someone with malicious intent will be able to access your data.
• A combination of at least 3 of the following: upper case letters, lower case letters, numbers and symbols.

When choosing your new password, never use :

• Your user name, even if you reverse the letters and numbers in it
• Your first and last names or those of your children. This information can easily be obtained by a third party.
• And don't use the same password for several websites. It's better to have a separate password for each one.

How do I change the password for my customer area?

1. Log on to your LWS customer area and click on your username at the top right of your screen, then on"Edit contact details".

2. Click on"Change my password".

3. Enter your current password and then your new password twice. To save your password, click on the"Send" button.

Conclusion

You can now change the password for your customer area with LWS. When you change your password, you will be asked to enter your current password. If you can't remember your current password, you can ask for it again.

Don't hesitate to share your comments and questions!