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This guide will help you choose the most appropriate e-mail reception protocol for your use.
You will understand the difference between IMAP and POP and know which one to choose depending on how you check your e-mail.
This article concerns LWS e-mail addresses associated with :
The choice of protocol is made when configuring an e-mail address in an e-mail program.
The configuration steps are explained in specific guides depending on the software used for our domain, LWS Panel and Windows ASP.NET packages, but also for our cPanel and Cloud cPanel packages.
IMAP and POP are two email reception protocols.
They determine how your e-mails are stored and accessed.
The main difference is where the emails are stored.
| protocol | Where are emails stored? | Synchronisation between devices |
|---|---|---|
| IMAP | On the server | Yes |
| POP | On the device | No (in most cases) |
With IMAP, e-mails remain stored on the mail server.
Email software simply displays a synchronised copy of the mailbox.
If an action is carried out on one device (delete, move, read), it is reflected on all the other devices.
This protocol is currently the most widely used.
IMAP is recommended if :
With POP, emails are downloaded to the device that is reading the email.
Depending on the settings in your email software :
In most cases, messages are stored locally on the device.
For example :
In these cases, POP allows you to move e-mails quickly to your computer without saturating the server's storage space.
POP may be recommended if :
| Situation | Recommended protocol |
|---|---|
| Consultation on several devices | IMAP |
| Use on a single computer | POP |
| E-mail synchronisation | IMAP |
| Offline consultation | POP |
| E-mails with large attachments | POP |
| Simple e-mail management on multiple devices | IMAP |
In most cases, IMAP is the simplest choice, but POP may be preferable for certain specific uses.
Changing the e-mail reception protocol in an e-mail program generally involves deleting the existing account and then reconfiguring it with the new protocol. Switching fromIMAP to POP does not generally pose any particular difficulty, as emails remain stored on the server and can be retrieved again. On the other hand, switching from POP to IMAP can be more complex if you want to keep e-mails that have already been downloaded to your computer, as these are often stored locally and are no longer on the server. It is therefore strongly recommended that you think carefully about your needs before choosing the reception protocol, to avoid making a change at a later date that could require more technical handling or lead to a risk of messages being lost.
There are a number of common errors when choosing an e-mail reception protocol. Knowing what they are can help you avoid problems later on.
The most common mistake is to configure an email address as POP when it is used on several devices (computer, smartphone, tablet).
With POP, emails are generally downloaded to the first device that picks up the email. They may therefore :
If you check your email on several devices, IMAP is generally the best choice.
With IMAP, e-mails remain stored on the mail server.
If you regularly receive :
your mailbox may reach its storage limit more quickly.
In this case, it may be useful to :
POP stores e-mails locally on the device that downloads them.
However, if this device :
Locally stored e-mails can be lost if they are not backed up.
It is therefore important to have regular back-ups if you use POP.
Changing protocol after the initial configuration can be more complex.
Switching from IMAP to POP is generally straightforward, as e-mails remain on the server.
On the other hand, switching from POP to IMAP may require additional handling in order to keep e-mails that have already been downloaded to the computer.
It is therefore advisable to choose the most suitable protocol from the outset.
IMAP works mainly in connection with the mail server.
If you regularly work :
POP may be more suitable, as e-mails are stored directly on your computer.
You can now tell the difference between the POP and IMAP protocols so that you can make the right choice according to your needs for configuring the emails attached to your web hosting package on a messaging software.
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Bonjour, merci de votre retour.
Afin de récupérer les serveurs nécessaires à une configuration sur un logiciel de messagerie, voici la démarche à suivre :
Nous vous invitons à contacter notre service support à travers votre espace client, afin de vous apporter une aide si vous rencontrez des difficultés sur cette manipulation. (https://aide.lws.fr/a/268)
Bonjour,
Merci de votre retour.
Il existe une documentation sur notre base de connaissance qui pourra vous aider à configurer votre boite-mail sur Outlook, la voici :Comment configurer Outlook ?
Si vous rencontrez des problèmes lors de la configuration, n'hésitez pas à nous contacter en ouvrant un ticket au support technique. (Contacter le support LWS)
Je vous remercie de votre attention et reste à votre disposition pour toute autre question ou complément d'information.
Cordialement, L'équipe LWS