How do I configure Mail for Mac?

Procédure

What is Mail for Mac?

Mail is a mail client that allows you to interact with a mail server on the Internet. This server may be that of your access provider, or of another mail provider such as LWS, for example.

If you have purchased a domain name, web hosting, a professional email solution or a VPS server from LWS, you can configure the email inboxes created from your LWS Panel client space in your mac email software.

How do I find the information I need to configure my email address?

To find the configuration settings for your email address, you must :

• Follow this documentation for a package managed by the LWS Panel, an ASP Plesk package or a Mail Pro service.
• Follow this documentation for a package managed by cPanel.

How do I configure mail from Mac?

1) Start"Mail".

2) If you are using Mail for the first time, you will automatically be prompted to configure your e-mail account. If not, click on the"Mail" tab and then on the"Add an Account" option.

3) Choose"Add another Mail account..." and click on"Continue".

4) Enter your Name, the e-mail address you created and the Password you chose when you created it.

5) Click on"Connect".

6) You will then get the error"Unable to verify account name or password", which is normal. You will then need to select the type of account you want (IMAP if you want to keep a copy of your emails on the server, POP if you prefer everything to be sent to your Mac), enter the email server addresses (see above), the username (the email address you want to set up) and the password you chose when you created it. You can then click on"Connect".

7) The Mail application will ask you to"Select the apps you want to use", tick only"Mail", then click"Done".

9) Your e-mail account is now configured on the Mac OS X Mail application. You can now send and receive emails via the configured email account!

I can't send any e-mails via Mac Mail. How do I change the SMTP server settings?

If you are unable to send mail via Mail from Mac, you need to change your SMTP server settings to configure it as follows:

1) Click on the"Mail" menu, then on"Settings...".

2) In the configuration window, click on the"Accounts" icon, then select the account you want to change

3) In the"Server settings" tab, under"Sending server (SMTP)", click and select"Modify the list of servers...".

4) Select the email account affected by the error, then click on the"Server settings" tab. In the"Host name" field, enter"mail.yourdomain.com" (to be replaced by your domain name, see above).

Uncheck the"Automatically manage connection settings" box, you should then see the options for "port" and the use of"TLS/SSL".

Also tick the"Use TLS/SSL" box.

Select the"Password" authentication type.

In the"Port" field, enter 587 if this is not the case.

Click on"OK" to confirm.

To check that your email is working properly, send your messages again.

My Mac email account isn't working. What should I do?

If, after following all the steps in this tutorial, you are still unable to send or receive messages, please contact our technical team.

In an emergency, or if you would like a technician to configure your email software yourself, you can request an intervention on your account for €9.99 excluding VAT.

To do this, go to your LWS Panel customer area under "Support" and then "On-call/management". An LWS technician will call you within the hour and take over your workstation in order to carry out the required configuration.

Conclusion

You can now configure"Mail" on your Mac computer with anLWS LWS Panel or cPanelshared hosting package. As soon as the software is configured, you'll be able to check and send emails.

Don't hesitate to share your comments and questions!